Shipping
- We do not ship to PO Boxes.
- We do not ship to HI, PR, AK and US Territories as we cannot ship via plane due to hazmat issues.
- Please also note this also does not qualify for express shipping.
This applies to the individual products, as well as samples and any sets with this product.
Standard Shipping
- Courier Service provided by Canada Post
- Free with any order
- Delivered 1-4 Business Days
- No Restrictions
We ship to all 50 US states, APO/FPO/DPO addresses, and ship globally to most countries.
For professional orders, we ship only to select countries.
Any restrictions will be messaged during the checkout process if applicable.
For professional orders, we ship only to select countries.
Any restrictions will be messaged during the checkout process if applicable.
Orders placed on the website will be processed within 1-4 business days, Monday through Friday.
Orders placed on a weekend or on a public holiday may experience additional processing delays.
If you need to change or cancel your order, please reach out to customer service. Changes or cancellations to an order can only be made within 1 hour of placing the order, and are not guaranteed. All processing times are estimates subject to change.
Orders placed on a weekend or on a public holiday may experience additional processing delays.
If you need to change or cancel your order, please reach out to customer service. Changes or cancellations to an order can only be made within 1 hour of placing the order, and are not guaranteed. All processing times are estimates subject to change.
You can also track the shipping status of your order(s) by logging in to your account, selecting Order History and clicking Track Order. Click here to log in to your account.
*Business days are Monday through Friday and do not include public holidays.
*Business days are Monday through Friday and do not include public holidays.
Orders usually arrive within 1-3 business days. Please note orders placed over the weekend or on a public holiday can experience additional processing time.
Yes, we ship to most International countries from OLAPLEX.COM. Any restrictions will be messaged during the checkout process if applicable.Please use the drop down at the bottom of the website to shop the appropriate country based on your location:
- United States
- United Kingdom
- Australia
- France
- Italy
- Spain
The quoted prices are inclusive of sales taxes when they are shipping to a jurisdiction that is aligned to the domain. For those shipments outside of locations that match the domain, the customer is responsible for the import duties.
Due to the Canada Post strike, we’re using FedEx. Orders may be delayed 1–2 business days.
